□What additional international destinations do you currently ship to?
SEA now ships to over 120 countries via Express Mail Service(EMS).
For a list of available destinations, please refer to the following link.

<Express Mail Service(EMS) List of Countries and Areas >
https://www.post.japanpost.jp/int/ems/country/index_en.html



What are my payment options?
SEA accepts the following forms of payment.
Available options will be presented at checkout.
:
VISA
MasterCard
American Express
apple pay
google pay
amazon pay
pay pal
PayPay



What are my shipping options?
・We ship via Express Mail Service(EMS).
EMS is the fastest international mail service for sending up to 30 kg of documents and merchandise simply and conveniently.
・Shipping fee differ depending on product's weight.
・Package weight (1kg) will be added to the product's weight.
・Pricing will be provided at checkout.
・For information on delivery times, please refer to the table below.Please note that delivery times go into effect the business day after you place an order.


< Delivery Times - Asia Pacific - >
2 to 3 business days

~1.0kg (0.0 kg – 1.0 kg)
¥2,100
~2.0kg (1.1 kg – 2.0 kg)
¥3,300
~3.0kg (2.1 kg – 3.0 kg)
¥4,300
~4.0kg (3.1 kg – 4.0 kg)
¥5,300
~5.0kg (4.1 kg – 5.0 kg)
¥6,300
~10.0kg (5.1 kg – 10.0 kg)
¥10,500


< Delivery Times - America・Canada・Australia・New Zealand - >
3 to 4 business days

~1.0kg (0.0 kg – 1.0 kg)
¥2,900
~2.0kg (1.1 kg – 2.0 kg)
¥4,500
~3.0kg (2.1 kg – 3.0 kg)
¥5,900
~4.0kg (3.1 kg – 4.0 kg)
¥7,300
~5.0kg (4.1 kg – 5.0 kg)
¥8,700
~10.0kg (5.1 kg – 10.0 kg)
¥14,500


< Delivery Times - Europe - >
3 to 5 business days

~1.0kg (0.0 kg – 1.0 kg)
¥3,200
~2.0kg (1.1 kg – 2.0 kg)
¥5,000
~3.0kg (2.1 kg – 3.0 kg)
¥6,600
~4.0kg (3.1 kg – 4.0 kg)
¥8,200
~5.0kg (4.1 kg – 5.0 kg)
¥9,800
~10.0kg (5.1 kg – 10.0 kg)
¥16,600


< Delivery Times - South America・Africa - >
4 to 6 business days
~1.0kg (0.0 kg – 1.0 kg)
¥4,100
~2.0kg (1.1 kg – 2.0 kg)
¥7,300
~3.0kg (2.1 kg – 3.0 kg)
¥10,300
~4.0kg (3.1 kg – 4.0 kg)
¥13,300
~5.0kg (4.1 kg – 5.0 kg)
¥16,300
~10.0kg (5.1 kg – 10.0 kg)
¥27,700



Are there any additional costs that will be due upon receipt of my order?
Regardless of the service you choose, you may be responsible for import duties and taxes on your international orders.
Unfortunately, we have no control over these charges or shipping delays and cannot predict that they may be.
Please check the tracking number which sent after shipping.
https://trackings.post.japanpost.jp/services/srv/sequenceNoSearch/input?locale=en



How do I return an item?
We are not accepting products returns or exchanges.
If you have purchased a defective products, please send photo of the defective products attached to an email.



How can I get in touch with customer service?
Our team is here to help.
For "INTERNATIONAL ORDERS"
Email: shop@sea.vc